This page will only touch on my impact to project but not product details as they are restricted due to confidentiality agreements. Please reach out for more or go to next project to see other products!
I worked with my PM, PO, RTE, Architects for 4 months on the project to complete the mission of expanding shade automation from commercial buildings to residential sites
I helped users including dealers who program the automation and end users who experience the automation by delivering a shade automation setup feature for programming software and shade automation control for the end user app.
I initiated and executed a research-led product development roadmap with multiple pilot diary studies and influenced the feature direction by leading workshops with the core team.
Delivered the first-phase design (user flow, architecture, and screen) for shades automation that set the tone and pave the way to product north star
Many legacy developments are involved in bettering the experience
← automation is new and the past development didn’t consider it
Changes are hard to push
← decisions are consensus-based in company culture
Prioritize what user problem to focus on by referencing the critical user journey that I built.
Transparent discussion with all stakeholders on the significance level for users, technical constraints from processor/back-end/front-end and business requirements
Influenced the product strategy by story-telling an automation vision experience that fits both business/user goals
← Development decisions were done for speed and not well thought through
Messy feature launch
← The team didn’t have an aligned vision that guides feature-level decisions
Motivate the team to not just focus on one feature but vision how does it fit in users’ automation experience as a whole
Initiate key questions and assumptions that we need answer to to validate design decisions
Strategize an iterative research plan to fit in product scrum and created a process where research and product influence each other mutually